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Shopping

  • Do you have different widths shoes?

    We only manufacture medium width shoes now.

  • Do you have animal-friendly shoes?

    Yes, we do! Each season we will offer a handful of Emerica animal-friendly shoes made from materials other than leather or suede.

  • What size am I?

    Don't know what size to get that shoe or hoodie in? Check our sizing charts and find out which size fits you best.

    Shoe Sizes
    Mens sizes
    USA MensUK MensEuropeJapan
    543723.0
    5.54.537.523.5
    653824.0
    6.55.538.524.5
    763925.0
    7.56.54025.5
    874126.0
    8.57.541.526.5
    984227.0
    9.58.542.527.5
    1094328.0
    10.59.54428.5
    11104529.0
    11.510.545.529.5
    12114630.0
    13124731.0
    14134832.5
    15144933.0
    Kids sizes
    USA KidsUK KidsEuropeJapan
    10927.516.5
    11102917.5
    12113018.0
    13123118.5
    11332.519.0
    1.50.53319.5
    213420.0
    2.51.534.520.5
    323521.0
    3.52.535.521.5
    433622.0
    4.53.536.522.5
    5437.523.0
    5.54.53823.5
    6538.524.0
    Clothing Sizes
    Mens Tops sizes
    SizeXSSMLXLXXL
    Chest (inches)31-3334-3637-3940-4243-4444-46
    Chest (cm)79-8686-9393-101101-109109-112112-117
    Waist (inches)28-3030-3232-3434-3636-3838-40
    Waist (cm)71-7676-8181-8686-9191-9797-102
    Youth Sizes
    SizeSmall (8)Medium (10, 12)Large (14, 16)XL (18)
    Chest (inches)26-2727.529303233-35
    Chest (cm)66-707175768283-89
    Waist (inches)23-242526272829-30
    Waist (cm)58-626367687273-76
  • When will new styles or products become available to the Emerica Online Store?

    The Emerica Online Store offers a large variety of the most popular items in our program. You will also see some of those hard to find sizes.

    Please keep in mind that we have several seasons and that product changes several times a year.

    Products and colors that you see on the site are the only products available at this time.

  • Do you carry half sizes for kids?

    Yes, we do carry half sizes for kids shoes (youth).

  • Can I pay for orders by telephone?

    If you are having trouble placing an order, we are here to help! Please call us at one of the numbers below and we will walk you through your order.

    Local#: (949) 900-2772
    Toll free#: (877) 838-6437
    Monday to Friday, 9am - 6pm PDT

  • Why is my order on hold?

    Upon placement, all our orders are automatically checked for address inconsistencies and possible credit card fraud. If your order has been flagged, it will be placed on hold until one of our customer service representatives is able to review and approve your order.

    Possible reasons include:

    • Typos in street or city names
    • Incorrect state/locality selection
    • Credit card fraud suspicion

    To prevent any further delays in processing and shipping your order, be sure to double-check your order details. If you notice anything wrong, get in touch with us as soon as possible!

  • Can I change or cancel an order?

    Unfortunately, we are unable to cancel your order, even if it has not yet shipped. Once you place your order, it begins to go through our automated system to provide you the fastest method for receiving your order.

    We apologize for any inconvenience, and hope that in the majority of cases our fast processing works to your advantage.

  • Why haven't I received a confirmation e-mail of my purchase?

    The most common reason why customers do not receive a purchase confirmation is because an incorrect e-mail address has been entered or the confirmation e-mail has been caught in a junk mail filter. Please make sure that you have correctly entered you e-mail address in your account information and check that the e-mail hasn't been incorrectly caught in your junk mail filter. Please contact Customer Service if you need a confirmation e-mail to be re-sent.

  • Where is the nearest skate shop that carries Emerica?

    You can find the nearest shop by clicking find shops and fill in your zip code or city and execute the search.